When a customer asks "how does it work exactly?", the short answer is: "upload a photo, try styles for free, pay only if you love it, it arrives at your door." The long answer — step by step, with real timings and visual examples — is right here.
Trying styles is free
Upload your photo, try as many styles as you like, and compare the results before making any decision. You only pay once you know exactly which style you want printed.
Step 1 — Upload a photo (10 seconds, free)
A photo from your phone is all you need. Front-facing, face clearly visible, good light. Uploads accept files up to 20 MB in JPG, PNG or HEIC. Your photo is encrypted and stored on Cloudflare R2 (Europe). No account needed, no card required.
Step 2 — AI generates previews (30 seconds each, free)
Choose a style and the AI paints your portrait in approximately 30 seconds. You can try as many styles as you like until you find the one that feels right. Every preview is free and saved so you can compare them.
Charcoal
Watercolour
Pixar 3D Animation
Modern Acrylic
Step 3 — You decide and pay (1 minute)
When one of the previews wins you over, add it to your basket and check out. We accept Visa, Mastercard, Amex and PayPal. Nothing is charged until this point. The 69 € payment triggers the next phase: high-res generation and printing.
Step 4 — High-res generation after payment (1–2 minutes, automatic)
After payment, the AI regenerates your portrait at high resolution using OpenAI gpt-image-2 quality=high (1024×1536 px) + ESRGAN ×3 upscale to 3072×4608 px (~195 DPI on a 40×50 cm canvas). This is what goes to print — gallery quality. You already made your style decision during the free previews; there is nothing further to approve here.
Step 5 — Email with the real mockup (informative)
We send you an email with a mockup showing exactly how your canvas will look, along with your tracking details. There is nothing to approve — you made your decision before paying, during the free previews. The email is simply so you know what to expect.
Step 6 — European print production (48–72 hours)
Your file goes to Gelato, a European print network. They produce at the hub closest to your address (Spain, the Netherlands, Germany), reducing both carbon footprint and delivery time. 340 g/m² cotton canvas, giclée ink rated 80+ years, 3.8 cm FSC-certified wooden stretcher bar.
Step 7 — DHL delivery (1–3 days)
Your canvas is dispatched in reinforced cardboard packaging, with a hanging kit included. DHL will keep you updated with tracking. Most customers receive their order in 3–7 days total from payment — many within 48–72 hours.
The real total
Trying styles: free and unlimited. Once you decide and pay: 3–7 working days until it's on your wall. Many customers receive theirs within 48–72 hours. Guarantee: if your canvas arrives and you don't recognise your pet, we redo it free of charge.